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Chrysalis and Voxeo present an informative webinar featuring Daniel Hong, Ovum Lead Analyst.
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| More companies are taking customer service to the cloud – from inbound and outbound IVR to two-way text to mobile web interactions. |
In this webinar you will learn:
- Is hosting your speech self-service solutions the right choice for your business?
- How will the solution scale to support additional communication channels?
- What are the important capabilities to look for in a vendor?
Daniel presents his latest findings from Ovum's report, "Selecting a Provider of Cloud-based Speech Self-Service Solutions in North America."
View the recording of this webinar to learn more about the report and much more!